Couldn’t ask for better guides!
We took the waterfall rappelling tour the first week of April. We booked through an agency and didn’t know the name of the tour operator. As some in our group were tentative about heights, we googled another outfitter, and were scared out of our minds when we watched their video. So being a bit tentative about the upcoming experience, I was quickly put at ease when I saw the quality Black Diamond climbing harnesses, the ropes and saw that MIke was the perfect guide–calming, reassuring, focused on the cient, pinpoint with instructions. Backing off the platform in mid-air was a walk in the park with Mike looking me straight in the eyes and coaching me.
The total experience was incredible–good short hike to waterfalls, the rappel, short hike through the jungle to the ziplines, and then zipline back to base. Great Wow factor. I would go again for sure!
And as others have said, Mike is from the US, so perfect English. The other guides from Costa Rica were also very well spoken in English, very professional, and also knowledgeable about the trees, plants and animals in the jungle.